Accessibility Statement

Accessibility Statement

Introduction

Gav-Yam Land Ltd. strives and works to promote accessibility for all its customers and visitors to its sites, including making the website accessible to people with sensory, cognitive and technological disabilities. Therefore, Gav-Yam operates in accordance with Israeli accessibility laws, in particular the Equal Rights for People with Disabilities Law, 5758-1998 and the regulations enacted under it.

Accessible Website

An accessible website is a website that will allow any person with any type of disability to browse it with the same level of efficiency and enjoyment as all other users and will help create equal opportunities in the online space for people with Various disabilities and people who use assistive technology to use a computer.

The group attaches great importance to adapting its website as stated above in order to allow the entire population an equal and accessible opportunity for service and information and has invested a lot of effort in making the website accessible in order to allow people with disabilities to browse comfortably.

Information about website accessibility

• This website meets the requirements of the Equal Rights for People with Disabilities (Service Accessibility Adjustments) Regulations, 2013.
• The website complies with the recommendations of the Israeli Standard (T”I 5568) for Internet content accessibility at level AA and the recommendations of the WCAG2.0 document from the W3C organization (except for the national changes and additions indicated therein).
• The site is optimized for display in common browsers and for use on mobile phones.
• For the best browsing experience with screen reading software, we recommend using the latest NVDA software.
• The site’s structure was designed to enable the use of various accessibility technologies, including support for traditionally accessible browsing using the arrow keys and clicking the Enter and Esc buttons respectively to enter and exit menus.
• Enlarge and reduce text using the Ctrl key and the “+”, “-” and “0” keys and/or using the Ctrl key and the mouse wheel.
• Resize the screen display using the F11 key
• Adapt the site to work environments with different resolutions.
• The graphic objects have a textual alternative
• The links on the site are clear and contain an explanation of where they link to.
• The ability to change the colors on the site by clicking on the background button on the site.

Document accessibility

We are in the midst of the process of making the site’s documents accessible, with the accessibility of the documents being carried out according to the relevance of the files and their update date.

If you encounter an inaccessible file and need accessibility adjustments, please contact us via “Contact Us” on our website or contact our Accessibility Coordinator.

Customer Service Accessibility The Group

Employee Training

The Group’s management sees great importance in making the assets and services accessible to its customers, and to this end, the Group’s managers and employees undergo training on service accessibility and accessibility in general, in which the employees received tools for providing accessible service. The purpose of this training is to create awareness among the Group’s employees and managers of the principle of accessibility and to provide them with practical tools for providing accessible service.

Call Center Accessibility

The existing telephone call router at the Group’s headquarters has been made accessible for customers with disabilities and is without background music, at a slow pace and in clear language. In addition, as stated above, the group’s employees and managers have undergone and are undergoing training in order to provide accessible service.

Call center number: 3354*

There is an alternative means of contacting the call center, so that a fax can be sent to the number: 04-8533567

Accessibility arrangements in properties owned by the group

The group has acted to comply with the ‘Equal Rights for Persons with Disabilities Law, 1988’ so that its public properties are accessible to the general public.

Contact us

We will be happy to receive inquiries for information and/or suggestions for improvement regarding accessibility at the group’s properties and/or the group’s website. You are welcome to contact the organization’s Accessibility Coordinator at any time.

Gav-Yam Accessibility Coordinator

Opir Peled

Email: ofirp@gav-yam.co.il

Phone: 04-6644200